Data Deletion Request
we respect your privacy and are committed to protecting your personal information. You have the right to request the deletion of your personal data that we have collected and stored in our systems, subject to applicable laws and regulatory requirements.
This page allows you to submit a formal request for the deletion of your personal data.
What Data Can Be Deleted?
You may request the deletion of personal information such as:
Contact details (name, phone number, email address)
Online appointment or inquiry records
Marketing or communication preferences
Website form submissions
Please note:
Certain medical, diagnostic, and laboratory records cannot be deleted immediately due to legal, medical, and regulatory obligations. These records are securely retained only for the period required by law.
How the Process Works
Submit the data deletion request form below:
1. Our team will verify your identity for security purposes
2.Your request will be reviewed in accordance with applicable laws
3.You will receive a confirmation once the request is processed or if additional information is required
Processing Time:
Requests are typically processed within 7–14 working days.
Submit Your Data Deletion Request
Please provide accurate information to help us locate your data.
Important Notice
Deleting your data may limit our ability to provide future services
Diagnostic and medical records may be retained as required by law
CITILAB reserves the right to deny requests that conflict with legal obligations